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Jun 9 2020
10 min
Single Customer View explained
What is the Single Customer View? Single Customer View (SCV) is the consolidation of all the data a brand has on an individual customer, across all of the channels and touchpoints they interact with
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May 25 2020
8 min
Building a Customer Experience-Lead Bank
On May 13th, we hosted an outstanding panel discussion featuring some of Europe and Asia’s most innovative banking professionals. The topic was Fintech’s CX Battleground: Building a customer
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May 18 2020
6 min
May 2020 Product Update: Enhancing the Single Customer View
Following last month’s major update of the Xtremepush platform, our development team has just released another significant round of improvements. The May release focuses exclusively on the platform’s
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May 14 2020
7 min
Why Conversational A.I. should be a bank’s first line of customer support
For many retail banks, and brands across the wider financial services industry, removing friction from the customer journey is a major objective. And with more customers banking online than ever
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May 6 2020
9 min
eSports Betting: Ready for the mainstream or it is just a passing trend?
When live sports, the betting industry’s raw fuel, began to dry up in mid-March, it left a significant hole that vendors have been scrambling to fill. Aside from the ad-hoc, prop-bets that have been