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Mar 30 2020
9 min
Customer engagement tips to help travel and tourism brands right now
Let’s be clear before we begin; this is not another doom and gloom post about the impact of COVID-19 on the travel and tourism industry. If you work in this area then the last thing you need is
Mar 27 2020
10 min
How COVID-19 has impacted online publishing and how brands can win
None of us fully understand the full impact of COVID-19, from an economic or public health perspective. At this point, we can only guess at how long the pandemic is going to last. But we are seeing
Mar 26 2020
10 min
Why communication is the key to victory for eCommerce brands right now
We all know that eCommerce sales have been steadily increasing over the past decade. Recent developments around the world have served to accelerate the volume and range of goods being purchased
Mar 24 2020
6 min
What are SMS short codes and do you need one for SMS marketing campaigns?
What are SMS short codes? An SMS short code is a 4, 5 or 6 digit number that is used by organisations to send and receive SMS (or MMS) messages. They are generally advised when sending high-volume,
Mar 20 2020
9 min
How COVID-19 will accelerate the big customer experience trends in banking
Just as governments all around the world are looking to China to gauge the impact of COVID-19 and how to deal with it, banks should be doing the same. The biggest takeaway is to prepare for a massive
Mar 20 2020
6 min
What can online sportsbooks do in the absence of live sport due to COVID-19?
Across the world, fans are preparing themselves for a long spring without any live sport to entertain them. We all have our fingers crossed that the summer will see things back on track, but right