Customers got used to having many channels to search for information, shop or ask customer support for help. For example, 67% of shoppers now expect a store will give them the option to purchase an

Many marketers use customer segmentation to make their marketing efforts even more successful. It is a great practice for delivering the most relevant content to people who are interested in their

Having trouble providing a consistent customer experience with multiple channels? Then omni channel marketing might be the game-changer you’ve been searching for! In this blog post, we’ll explore the

Customer engagement is the new gold. For real. Engaging with customers on a personal level is more important than ever. It’s not just about selling a product; it’s about building a relationship that

Let’s change the customer journey for the better and for good! Real-time customer marketing is an excellent way to acquire, engage, and retain customers. And it does not mean that you have to put in

Customer intelligence is like a box of chocolates – you never know what you’re going to get, but each piece of information can be a sweet surprise that can help you understand your customers better