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customer-experience

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What is More Important: Customer Acquisition or Retention?
Managing your customer base as an eCommerce business comes with a lot of challenges. Ensuring a steady flow of new customers and maintaining loyal customers is a delicate balance of marketing
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Why do Customers Abandon the Checkout Process?
Around three per cent of visits to eCommerce sites end with a completed purchase. The other 97% will leave or not follow through with their purchase. That’s a lot of abandoned carts. With the number
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How to Execute a Successful Email Marketing Campaign
The success of email marketing campaigns can usually be attributed to three things: the objective, the audience and the ask – or CTA. Understanding why you’re creating the email campaign in the first
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Proven Ways To Reduce Customer Churn
Getting your customers to stick around is a tough task for any business. And when they do start to leave, coming up with ways to reduce customer churn rate can be even trickier. Why customers decide
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Is Email Marketing Dead?
In the face of push notifications, website pop-ups, and onsite messages, email marketing can feel less immediate than the more integrated options. A well-timed push notification can prevent an
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Our Experience at The Publishing Show
Xtremepush attended and sponsored the Publishing Show 2022 at the mammoth London ExCel. The Publishing Show is the UK’s biggest and most prestigious B2B and B2C publishing expo. It draws publishers,
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