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customer-experience

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How To Win Back Lapsed Customers
Reducing lapsed customers isn’t always as easy as we’d like it to be. Those customers stopped shopping with you for a reason. Unfortunately for you, it’s difficult to know exactly what that reason
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AI Marketing Trends To Watch Out For
Marketing has always been a fast-paced industry. Trends and innovations rapidly become commonplace. This is mainly because marketers, by nature, are early adopters. They have to be because
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Best Practices for Abandoned Cart Emails
A staggering 69% of carts are abandoned on eCommerce sites. That’s a significant amount of revenue being lost by eCommerce businesses every year. This can be mostly put down to the fact their
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Web Push Notifications Best Practices for eCommerce
In an ideal world, everyone who visits your eCommerce site will complete a goal or make a purchase. Unfortunately, that’s not the world we live in. According to previous research, about 98% of users
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How To Re-Engage and Create Loyal Customers for Hotels
There’s no question that the hotel industry has been booming in recent years. And there’s no sign of that stopping anytime soon. Currently, there are over 700,000 hotels in an industry that is worth
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How to Convert Abandoned Carts into Sales
Not every customer who visits your website will place an order, it’s an inescapable truth of eCommerce. One that can feel more than a little painful when you compare your site traffic to your
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