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customer-experience

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Customer engagement tips to help travel and tourism brands right now
Let’s be clear before we begin; this is not another doom and gloom post about the impact of COVID-19 on the travel and tourism industry. If you work in this area then the last thing you need is
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Why communication is the key to victory for eCommerce brands right now
We all know that eCommerce sales have been steadily increasing over the past decade. Recent developments around the world have served to accelerate the volume and range of goods being purchased
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What are SMS short codes and do you need one for SMS marketing campaigns?
What are SMS short codes? An SMS short code is a 4, 5 or 6 digit number that is used by organisations to send and receive SMS (or MMS) messages. They are generally advised when sending high-volume,
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How COVID-19 will accelerate the big customer experience trends in banking
Just as governments all around the world are looking to China to gauge the impact of COVID-19 and how to deal with it, banks should be doing the same. The biggest takeaway is to prepare for a massive
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What can online sportsbooks do in the absence of live sport due to COVID-19?
Across the world, fans are preparing themselves for a long spring without any live sport to entertain them. We all have our fingers crossed that the summer will see things back on track, but right
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The Xtremepush Guide to Abandoned Cart Emails in 2020
What do marketers and therapists have in common? Drum roll They both regularly have to deal with their customers’ abandonment issues. Cymbal crash Across every industry, from the largest online
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