Careers

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About Xtremepush

Xtremepush is the complete digital engagement platform, purpose-built for multichannel marketing. It empowers brands to deliver personalised, relevant and real-time messages across email, web browser, mobile app, SMS and social messengers.

Based in Ranelagh, Xtremepush has experienced significant growth and is a recent winner in the 2020 Deloitte Technology Fast 50 Awards. The company was named in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms and was a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

xtremepush logo blue

Current Vacancies

New Business Development Manager

Location: Dublin 6

About the role

Are you looking for an opportunity to have a significant impact at an amazing company while

building your sales career? If so, please read on.

Xtremepush is the complete digital marketing and engagement platform, purpose-built for helping businesses acquire new customers and communicate with existing customers. It empowers brands to deliver personalised, relevant and real-time messages across email, web browser, mobile app, SMS and social messengers.

With 9 offices across Dublin, New York, London and Europe, Xtremepush has experienced significant growth and is a recent winner in the 2019 Deloitte Technology Fast 50 Awards. The company was named in the 2019 Gartner Magic Quadrant for Mobile Marketing Platforms and was a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

We are looking for a dynamic and enthusiastic individual focused on new business to join our

expanding sales team. Based in our Dublin office the role has a strong entrepreneurial requirement and will suit an individual who has drive and ambition and is familiar with solution selling.

Role Responsibilities:

  • – Primary responsibility will be to drive new business sales
  • – Acquire, negotiate with and close new business
  • – Build and manage a consistent sales pipeline and manage the opportunity sales cycle
  • – Accurately forecasting monthly and quarterly sales figures on a weekly basis
  • – Preparation and delivery of presentations and solution proposals
  • – Represent Xtremepush at key industry events

Key Requirements:

  • – 3 to 5 years new business sales, with at least 3 years’ experience in a Martech environment.
  • – A clear and demonstrable track record of achieving/exceeding the target.
  • – Consultative / Solution selling approach
  • – Negotiation skills
  • – Experience working with a CRM, preferably Salesforce
  • – Start-up/scale-up mentality

What’s on Offer:

    • – Competitive base salary and commission structure (OTE 65K+)
    • – The ability to impact in a company that is scaling significantly in clients, revenue and people
    • – Very strong culture in a customer-centric organisation
    • – Based in our Dublin office with circa 10% travel

Candidates will not be considered unless they have at least 2 years sales within the tech sector.

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to jack.oliver@xtremepush.com

Senior Account Manager

Location: Dublin 6

About the role

Are you looking for an opportunity to have a significant impact at an amazing company, while building your career? If so, please read on.

Xtremepush enables leading enterprise brands to drive revenue and maximise brand loyalty by combining powerful user insights with multichannel engagement with existing and prospective customers.

Our business has experienced significant growth over recent years and we have been named in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms and we were a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

To keep pace with the recent growth we are seeking a (Senior) Account Manager to join a high performing AM team with the aim to create long-term, trusting relationships. In this role, you will be instrumental in providing value across some of our top customers, and therefore you will be integral to growing our business. The main KPI’s associated with this role include Revenue Retention and Revenue Growth through relationship building, cross-selling and upselling.

What does a Senior Account Manager do?

  • – You are a crucial driver of success for our most ambitious and engaged customers. You will acquire deep product knowledge and apply your customer facing skills to make an impact on product adoption, expansion, and retention for a very valuable customer base.
  • – You will act as one of the primary customer contacts (along with the Director of Account Management) with a focus on driving product adoption and implementation, customer training of the platform and adoption of best practices, as well as delivering value realization through monthly reporting and quarterly analysis (QBR).
  • – You will liaise with different internal support teams like Product Management, Customer Support & Ops, Marketing and General Management to triage best practices to translate into consultative input to the customer, so that they are successful on our platform and with their multichannel engagement strategies.
  • – You are ideally someone who is comfortable in a “start-up environment” where change is not only expected but embraced for the opportunities it represents. You will use your ability to stay agile without losing sight of key objectives. You will be at the center and forefront of a rapidly evolving Customer Engagement ecosystem and the expertise you develop in this role will pay dividends for your career.

If you are familiar with SaaS customer management or have a background in data and have a flair for client communication and understand consumer behavior, we’d like to meet you.

Role Responsibilities:

  • – Serve as the lead point of contact for all customer account management matters
  • – Build and maintain strong, long-lasting client relationships
  • – Negotiate contracts and close agreements to maximize profits
  • – Identify and pitch cross-sell and upsell opportunities
  • – Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • – Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • – Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • – Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • – Prepare reports on account status
  • – Assist with challenging client requests or issue escalations as needed
  • – Be the voice of the customer within Xtremepush

Key Requirements:

  • – Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
  • – Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • – Experience delivering client-focused solutions to customer needs
  • – Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • – Excellent listening, negotiation and presentation abilities
  • – Strong verbal and written communication skills
  • – BA/BS degree in Business Administration, Sales or relevant field
  • – Start-up/scale-up mentality

What’s on Offer:

    • – Competitive base salary and commission structure
    • – The ability to impact in a company that is scaling significantly across geos, clients, revenue, and people
    • – Very strong customer-centric culture
    • – Circa 10% travel

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to careers@@xtremepush.com

Software Developer (Frontend, Vue.js, PHP)

Location: Vilniaus, Lithuania

About the job

What we are looking for

We are seeking a Software Developer with experience in developing the frontend of Web Applications in Vue.js or with similar modern frameworks to join our growing Development team. Experience working with PHP would also be beneficial so you can work closely with our backend developers. The successful candidate will join our Vilnius team focused on developing the Xtremepush platform.

Xtremepush is a fast-growing tech start-up, headquartered in Dublin. To thrive in this exciting environment we imagine the Software Developer to be a proactive and driven individual, who excels at understanding and working on complex technical solutions that have large scale.

What you’ll do 

  • – Contributing to platform development by being an active member of one of our agile software development teams
  • – Work independently or with other engineers to develop bug fixes, platform improvements, and new features
  • – Output code and solutions that are of the highest standards
  • – Dev test work before committing code for review
  • – Write unit tests for new work where appropriate
  • – Investigate, test, and resolve technical problems
  • – Be an engaged and collaborative team member who in addition to getting through day-to-day work contributes thoughts and ideas where possible, for example:
  • – for process improvement to your team and the wider Xtremepush community
  • – for product enhancements that will be valuable to our users
  • – for performance improvements to the Xtremepush platform
  • – Occasional travel might be required

Who you are

  • – Educated to a degree level in an appropriate technical subject (e.g. software engineering) or with equivalent technical training
  • – 3+ years experience in a software development role
  • – Strong frontend programming skills and experience with modern frameworks expertise in Vue.js would be best but transferable skills from other frameworks such as React may be OK
  • – Proficient working with all core web technologies; Javascript, HTML, CSS
  • – Experience working with APIs
  • – PHP programming skills
  • – Knowledge of SQL database use
  • – Experience working in an agile team
  • – Can work on own initiative, ‘can do’ attitude
  • – Logical problem solver
  • – Strong communication skills and ability to explain complex technical solutions simply to others
  • – Strong interest in marketing technologies
  • – A team player that thrives when working as part of a team
  • – Other relevant skills
  • – Experience with Amazon AWS
  • – Experience using Python
  • – Mobile app development experience (iOS and Android)
  • – SaaS/PaaS experience

Technologies

  • – Javascript, Vue.js, HTML, CSS, PHP, MySQL, Linux, amazon-web-services, mobile (iOS and Android)

New Business Sales Manager

Location: New York, USA

About the job

Are you looking for an opportunity to have a significant impact at an amazing company, while building your sales career? If so, please read on.

After 6 very successful years in Europe, Xtremepush is now expanding into the US market and recently opened its first office in NYC and will be building out all divisions (account mgnt, sales, tech, etc.) over the next few months.

Xtremepush enables leading enterprise brands to drive revenue and maximize brand loyalty by combining powerful user insights with multi-channel engagement with existing and perspective customers.

Headquartered in Dublin, Ireland, Xtremepush has experienced significant growth and is a recent winner in the 2019 Deloitte Technology Fast 50 Awards. The company was named in the 2019 Gartner Magic Quadrant for Mobile Marketing Platforms and was a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

We are looking for a dynamic and enthusiastic individual focused on new business. The role has a strong entrepreneurial requirement and will suit an individual who has drive and ambition and is familiar with solution selling.

Role Responsibilities:

  • – Primary responsibility will be to drive new business sales
  • – Acquire, negotiate and close new business
  • – Build and manage a consistent sales pipeline and manage the opportunity sales cycle
  • – Accurately forecasting monthly and quarterly sales figures on a weekly basis
  • – Preparation and delivery of presentations and solution proposals
  • – Represent Xtremepush at key industry events

Key Requirements:

  • – 3 to 5 years new business sales, with at least 3 years experience in a SaaS environment.
  • – A clear and demonstrable track record of achieving/exceeding the target.
  • – Consultative / Solution selling approach
  • – Negotiation skills
  • – Experience working with a CRM, preferably Salesforce
  • – Start-up/scale-up mentality

What’s on Offer:

  • – Competitive base salary and commission structure
  • – The ability to impact a company that is scaling significantly in clients, revenue and people
  • – Very strong culture in a customer-centric organization
  • – Based in our NYC office with a possibility of 10% travel

Product Support Specialist

Location: New York, USA

About the job

Are you looking for an opportunity to have a significant impact at an amazing company, while building your career? If so, please read on.

After 6 very successful years in Europe, Xtremepush is now expanding into the US market and recently opened its first office in NYC and will be building out all divisions (account mgnt, sales, tech, etc.) over the next few months.

Xtremepush enables leading enterprise brands to drive revenue and maximize brand loyalty by combining powerful user insights with multi-channel engagement with existing and prospective customers.

Our business has experienced significant growth over recent years and we have been named in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms and we were a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

What we are looking for

The Xtremepush support team is a close-knit team that strives to proactively and reactively solve problems our customers might be facing. The team also provides advice and instructions for implementing use cases that lead to tangible results. We are now looking to welcome a Product Support Specialist to the team.

As a Product Support Specialist, you will help customers navigate the various features of the platform. You will investigate reported issues and provide clear communication to the customer.

When you join the team, you will start your journey towards becoming an Xtremepush expert. You will use your knowledge to help our customers solve issues they are facing, and by advising best-practices. We are strongly solution-oriented, meaning we will take the extra time to thoroughly understand our customers’ needs and desired outcomes.

We think that you love to help others and get satisfaction from providing creative solutions to overcome obstacles. You have a keen technical interest and are looking for a supportive environment to learn more about cutting-edge marketing technologies across web, mobile, API usage, data segmentation, etc.

To thrive in this role you will be a strong team player with a talent for solving problems while providing a friendly and human customer experience.

What you’ll do

  • – Provide customer support for our multi-channel platform, primarily via email
  • – Take ownership of your support tickets to ensure the issue gets resolved
  • – Become an expert on how to best utilize the Xtremepush platform
  • – Monitor and handle urgent customer issues and escalate when necessary
  • – Advise and guide customers in implementing their use cases
  • – Partner with account management, product development, and technical operations to help improve our customer experience
  • – Provide platform training sessions when necessary
  • – Help test new platform features and updates
  • – Assist with identifying and writing missing user documentation
  • – Some weekend cover might be necessary

Who you are

We think that you fulfill some of the below points:

  • – Educated to a degree level, preferably in a technical subject
  • – 1+ years’ experience in user support, preferably for a SaaS marketing, data, or multi-channel platform
  • – Experience working with one or more of the following:
  • – Marketing platforms
  • – Email marketing campaigns
  • – Web technologies
  • – APIs
  • – Mobile development (iOS, Android)
  • – Technical and/or instructional writing
  • – Excellent and empathetic customer-facing communication skills
  • – Passion for providing solutions and customer service
  • – Experience with Zendesk, or similar support ticketing systems
  • – Not afraid to embrace challenges in a supportive and encouraging environment
  • – Logical problem solver
  • – Can work on own initiative, ‘can do’ attitude
  • – Time-management and prioritization skills
  • – Keen on learning new technologies

Account Manager (Sr.) / Technical Solutions Consultant

Location: New York, USA

About the job

Are you looking for an opportunity to have a significant impact at an amazing company, while

building your career? If so, please read on.

After 6 very successful years in Europe, Xtremepush is now expanding into the US market and recently opened its first office in NYC and will be building out all divisions (account mgnt, sales, tech, etc.) over the next few months.

Xtremepush enables leading enterprise brands to drive revenue and maximize brand loyalty by combining powerful user insights with multi-channel engagement with existing and prospective customers.

Our business has experienced significant growth over recent years and we have been named in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms and we were a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

To keep pace with the recent growth we are seeking an (Senior) Account Manager to join an expanding US team with the aim to create long-term, trusting relationships. In this role, you will be instrumental in providing value across some of our top customers, and integral to growing our business.

Key to succeeding in this role is having a strong technical understanding and experience. As the (Senior) Account Manager you will drive adoption on data, engagement and reporting deployments of Xtremepush’s product and act as the technical counterpoint between Xtremepush and the client’s product and engineering team.

The main KPI’s associated with this role include Revenue Retention and Revenue Growth through relationship building, cross selling and upselling.

What does an Account Manager do?

  • – You are a crucial driver of success for our most ambitious and engaged customers. You will acquire deep product knowledge and apply your customer facing skills to make an impact on product adoption, expansion, and retention for a very valuable customer base.
  • – You will act as one of the primary customer with a focus on driving product adoption and implementation, customer training of the platform and adoption of best practices, as well as delivering value realization through monthly reporting and quarterly analysis (QBR).
  • – You will liaise with different internal support teams like Product Management, Customer Support & Ops, Marketing and General Management to triage best practices to translate into consultative input to the customer so that they are successful on our platform and with their multichannel engagement strategies.
  • – Help drive technical adoption, accelerate technical value and technical maturity of the Xtremepush platform for these customers
  • – Coordinate technical effort by Xtremepush resources (Technical Support, Engineering, Product Management) to handle new technical requirements or issues reported by customers

You are ideally someone who is comfortable in a “start-up environment” where change is not only expected but embraced for the opportunities it represents. You will use your ability to stay agile without losing sight of key objectives. You will be at the center and forefront of a rapidly evolving Customer Engagement ecosystem and the expertise you develop in this role will pay dividends for your career.

If you are familiar with SaaS customer management or have a background in data and have a flair for client communication and understand consumer behavior, we’d like to meet you.

Role Responsibilities

  • – Serve as the lead point of contact for all customer account management matters
  • – Build and maintain strong, long-lasting client relationships
  • – Negotiate contracts and close agreements to maximize profits
  • – Identify and pitch cross-sell and upsell opportunities
  • – Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
  • – Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • – Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • – Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • – Prepare reports on account status
  • – Assist with challenging client requests or issue escalations as needed
  • – Be the voice of the customer within Xtremepush
  • – Requirements
  • – Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
  • – 3-5 years of account management experience in a related area such as Implementation, Technical Support and/or Customer Success for a technical product offering serving Enterprise/Strategic accounts
  • – Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • – Experience delivering client-focused solutions to customer needs
  • – Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • – Excellent listening, negotiation and presentation abilities
  • – Strong verbal and written communication skills
  • – BA/BS degree in Business Administration, Sales or relevant field
  • – Start-up/scale-up mentality

You have 2+ years of experience with two or more of the following;

  • – Technical Documentation
  • – APIs
  • – Martech Tools (GTM, ESPs, Multi-channel Marketing Hubs, Ad Platforms etc )
  • – BI Tools (Tableau, PowerBI or similar)
  • – Programming
  • – Mobile and Web technologies
  • – SQL (comfortable building queries)

What’s on Offer:

  • – Competitive base salary and commission structure
  • – The ability to impact in a company that is scaling significantly across geos, clients, revenue and people
  • – Very strong customer-centric culture

Junior Cloud Engineer (AWS)

Location: Dublin, Ireland & Towcester, UK

About the job

What we are looking for

We are looking for a Junior Cloud Engineer to work within a collaborative team focused on scaling up our production infrastructure. The successful candidate will work as part of a team focused on site reliability, security, and scalability, as we manage our rapid growth.

You will be involved in all aspects, from helping us define and implement AWS/Cloud infrastructure best practices, evaluating different approaches, to hands-on implementation, and planning continuous improvements. To thrive in this exciting environment we imagine the Cloud Engineer to be a proactive and driven individual, who excels at understanding and working on complex technical solutions that have large scale.

What you’ll do 

  • – Work as part of the team deploying, operating and managing our cloud applications
  • – Help define and implement the best use of AWS and other technologies to achieve the ongoing high-performance and scalability of our platform
  • – Improve live monitoring coverage of the platform, working with tools like Datadog / Edgescan
  • – Continually improve runbooks and scripts used for issue response
  • – Investigate, test and resolve technical problems detected in our monitoring solutions or escalated from other areas of the company
  • – Describe and escalate issues within the company as needed
  • – Assist with deployments of the Xtremepush application across multiple cloud environments
  • – Work on our CI/CD pipelines to add automation to our testing and deployment stages – scripting in bash, Terraform, Ansible etc.

Who you are

  • – A recent or upcoming graduate of an appropriate technical course such as a cloud computing or software engineering degree or diploma
  • – Someone who is passionate about cloud environments and technology with some practical experience outside of your course from personal projects or freelance work
  • – Experience with cloud environment performance monitoring and management
  • – Someone with good working knowledge of AWS and some experience in deploying a cloud-based application in AWS
  • – Strong linux system admin and scripting skills
  • – Able to work successfully under pressure in a face-paced, dynamic environment
  • – You are a natural problem solver, with a high level of intellectual curiosity
  • – An innovative mindset, you will always be seeking creative ways we can improve
  • – Strong communication skills and ability to explain complex technical solutions simply to others
  • – A team player that thrives when working as part of a team
  • – Other relevant skills
  • – Working knowledge of at least one scripting language
  • – Working knowledge of version control systems (git)
  • – Familiarity with relational database usage and administration

Technologies in Stack

  • – Amazon Web Services (EC2, RDS, ElastiCache, Cloudfront, etc.), DataDog, Edgescan, LEMP stack

If you would like to apply for one of our current vacancies, please contact careers@xtremepush.com today with a cover letter and CV.

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