Careers

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About Xtremepush

Xtremepush is the complete digital engagement platform, purpose-built for multichannel marketing. It empowers brands to deliver personalised, relevant and real-time messages across email, web browser, mobile app, SMS and social messengers.

Based in Ranelagh, Xtremepush has experienced significant growth and is a recent winner in the 2020 Deloitte Technology Fast 50 Awards. The company was named in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms and was a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

xtremepush logo blue

Current Vacancies

Software Developer (Mobile)

Location: Dublin 6

About this job 

Job type: Full-time

Experience level: Mid Level experience

Role: Developer

Industry: Martech, Enterprise Software, Agile Software Development

Company type: Private

Location: Dublin, IE

Technologies

Mobile (iOS and Android), Java, Objective-C, Kotlin,  Swift, Javascript, HTML, CSS

What we are looking for

We are seeking a Software Developer to join our growing Development team and work on our Mobile SDKs. The successful candidate will work in a team focused on maintaining and developing our library of SDKs and collaborate with our Xtremepush platform teams. To thrive in this exciting environment we imagine the Software Developer to be a proactive and driven individual, who excels at understanding and working on complex technical solutions that have large scale.

What you’ll do 

  • – Contributing to SDK development by being an active member of one of our agile software development teams
  • – Work with our native iOS and Android SDKs and a range of mobile frameworks we support including; Flutter, Phonegap, React Native, Titanium, Unity & Xamarin
  • – Work independently or with other engineers to develop bug fixes, improvements and new features
  • – Output code and solutions that are of the highest standards
  • – Dev test work before committing code for review
  • – Write unit tests for new work where appropriate
  • – Investigate, test, and resolve technical problems
  • – Be an engaged and collaborative team member who in addition to getting through day-to-day work contributes thoughts and ideas where possible, for example:
  • – for process improvement to your team and the wider Xtremepush community
  • – for product enhancements that will be valuable to our users
  • – for performance improvements to the Xtremepush SDKs and platform

Who you are

  • – 4 years+ experience as a Mobile Developer
  • – 4 years+ of experience with iOS Development
  • – Someone who is passionate about software development and technology with some practical experience outside of your course from personal projects or freelance work
  • – Strong mobile programming skills
  • – Proficient with mobile technologies; Android, iOS, Java, Objective-C, Kotlin, Swift
  • – Experience working with web technologies; Javascript, HTML, CSS, Vue, React etc.
  • – Experience working with APIs
  • – Can work on own initiative, ‘can do’ attitude
  • – Logical problem solver
  • – Strong communication skills and ability to explain complex technical solutions simply to others
  • – Interested in data analytics and marketing technologies
  • – A team player that thrives when working as part of a team

Other relevant skills

  • – xperience working with Mobile SDKs or Libraries
  • – Experience with other mobile frameworks such as: Flutter, React Native, Titanium, Unity, Xamarin

About Xtremepush

Xtremepush is a world-leading customer engagement, personalisation and data platform. It’s purpose-built for delivering mobile-first, multichannel customer experiences.

It enables businesses to acquire new customers and communicate more effectively with existing customers through automated, real-time and relevant messaging. We enable hundreds of leading enterprise brands to drive customer engagement and increase revenue.

Founded in 2014, Xtremepush headquarters are in Dublin with offices in the UK, US, and Eastern Europe.

Xtremepush employs 65+ staff to provide a wide range of services spanning; Sales & Marketing, Account Management & Services, Customer Support and Software Development.

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to careers@xtremepush.com

New Business Development Manager

Location: Dublin 6

About the role

Are you looking for an opportunity to have a significant impact at an amazing company while

building your sales career? If so, please read on.

Xtremepush is the complete digital marketing and engagement platform, purpose-built for helping businesses acquire new customers and communicate with existing customers. It empowers brands to deliver personalised, relevant and real-time messages across email, web browser, mobile app, SMS and social messengers.

With 9 offices across Dublin, New York, London and Europe, Xtremepush has experienced significant growth and is a recent winner in the 2019 Deloitte Technology Fast 50 Awards. The company was named in the 2019 Gartner Magic Quadrant for Mobile Marketing Platforms and was a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

We are looking for a dynamic and enthusiastic individual focused on new business to join our

expanding sales team. Based in our Dublin office the role has a strong entrepreneurial requirement and will suit an individual who has drive and ambition and is familiar with solution selling.

Role Responsibilities:

  • – Primary responsibility will be to drive new business sales
  • – Acquire, negotiate with and close new business
  • – Build and manage a consistent sales pipeline and manage the opportunity sales cycle
  • – Accurately forecasting monthly and quarterly sales figures on a weekly basis
  • – Preparation and delivery of presentations and solution proposals
  • – Represent Xtremepush at key industry events

Key Requirements:

  • – 3 to 5 years new business sales, with at least 3 years’ experience in a Martech environment.
  • – A clear and demonstrable track record of achieving/exceeding the target.
  • – Consultative / Solution selling approach
  • – Negotiation skills
  • – Experience working with a CRM, preferably Salesforce
  • – Start-up/scale-up mentality

What’s on Offer:

    • – Competitive base salary and commission structure (OTE 65K+)
    • – The ability to impact in a company that is scaling significantly in clients, revenue and people
    • – Very strong culture in a customer-centric organisation
    • – Based in our Dublin office with circa 10% travel

Candidates will not be considered unless they have at least 2 years sales within the tech sector.

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to jack.oliver@xtremepush.com

Senior DevOps Engineer

Location: Ireland, UK, Remote

About this job 

Job type: Full-time

Experience level: Senior Level experience

Role: DevOps Engineer

Industry: Martech, Enterprise Software, Agile Software Development

Company type: Private

Location: Dublin, UK, Remote.

What we are looking for

We are looking for a Senior DevOps Engineer to work within a collaborative team focused on maintaining and scaling up our production infrastructure. The successful candidate will work as part of a team focused on site reliability, security, and scalability, as we manage our rapid growth. You will be involved in all aspects, from helping us to maintain our on-prem solutions, define and implement AWS/Cloud infrastructure best practices, evaluating different approaches, to hands-on implementation, planning continuous improvements, and working on our CI/CD pipelines. To thrive in this exciting environment we imagine the DevOps Engineer to be a proactive and driven individual, who excels at understanding and working on complex technical solutions that have large scale.

Role Responsibilities:

  • – Work closely with the operations team
  • – Develop CI/CD pipelines to improve on existing deployment processes
  • – Performing application updates
  • – Implement security projects on various server and networking platforms
  • – Installation, monitoring and maintenance of hardware and software
  • – Writing of scripts to automate jobs/processes
  • – The security, stability and uptime of production, staging and development environments
  • – Monitoring the above environments and reacting to alerts and issues that may arise in day-to-day operation of their product line
  • – Participate in an on-call rota for priority-1 level alarms with the rest of the Ops team
  • – The maintenance of network, server and storage assets in cloud environments
  • – Ongoing upgrades and improvements to infrastructure and processes
  • – Contribute to the planning of application/infrastructure releases and configuration changes
  • – Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems

Key Requirements:

  • – 5 years+ experience in DevOps / system administration supporting a production environment
  • – Scripting in at least one language (bash/python/php)
  • – Experience with Infrastructure as Code principles (Terraform/CloudFormation)
  • – Understanding of the LEMP stack
  • – Experience with networking and security concepts
  • – Experience with deployment and debugging of complex applications
  • – Experience with cloud-based services & virtualization
  • – Familiarity with MySQL

Bonus Skills:

  • Mail deliverability and troubleshooting
  • Experience with MySQL database administration

Technologies in Stack

Amazon Web Services (EC2, RDS, ElastiCache, Cloudfront, etc.), LEMP stack, Terraform, Ansible, CI/CD pipeline tooling, PowerMTA, DataDog, Edgescan

Please note: Candidates can work remotely within Ireland. Occasional travel to our Dublin

About Xtremepush

Xtremepush is a world-leading customer engagement, personalisation and data platform. It’s purpose-built for delivering mobile-first, multichannel customer experiences.

It enables businesses to acquire new customers and communicate more effectively with existing customers through automated, real-time and relevant messaging. We enable hundreds of leading enterprise brands to drive customer engagement and increase revenue.

Founded in 2014, Xtremepush headquarters are in Dublin with offices in the UK, US, and Eastern Europe.

Xtremepush employs 80+ staff to provide a wide range of services spanning; Sales & Marketing, Account Management & Services, Customer Support and Software Development.

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to careers@xtremepush.com

Senior Linux System Engineer

Location: Ireland, UK, Remote

About this job 

Job type: Full-time

Experience level: Senior Level experience

Role: Linux System Engineer

Industry: Martech, Enterprise Software, Agile Software Development

Company type: Private

Location: Dublin, UK, Remote

What we are looking for

We are looking for a Senior Linux System Engineer to work within a collaborative team focused on maintaining and scaling up our production infrastructure. The successful candidate will work as part of a team focused on site reliability, security, and scalability, as we manage our rapid growth.

You will be involved in all aspects, from helping us to maintain our on-prem solutions, define and implement AWS/Cloud infrastructure best practices, evaluating different approaches, to hands-on implementation, and planning continuous improvements. To thrive in this exciting environment we imagine the System Engineer to be a proactive and driven individual, who excels at understanding and working on complex technical solutions that have large scale.

Role Responsibilities:

  • – Work closely with the operations team
  • – Implement security projects on various server and networking platforms
  • – Installation, monitoring and maintenance of hardware and software
  • – Writing of scripts to automate jobs/processes
  • – The security, stability and uptime of production, staging and development environments
  • – Monitoring the above environments and reacting to alerts and issues that may arise in day-to-day operation of their product line
  • – Participate in an on-call rota for priority-1 level alarms with the rest of the Ops team
  • – The maintenance of network, server and storage assets in data centre and cloud environments
  • – Ongoing upgrades and improvements to infrastructure and processes
  • – Contribute to the planning of application/infrastructure releases and configuration changes
  • – Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems

Key Requirements:

  • – 5 years+ experience in Linux system administration supporting a production environment (ideally comfortable with Debian or derivatives)
  • – Scripting in at least one language (bash/python/php)
  • – Understanding of the LAMP/LEMP stack
  • – Experience with networking and security concepts
  • – Experience with deployment and debugging of complex applications
  • – Experience with MySQL database administration
  • – Experience with cloud-based services & virtualization

 

Bonus Skills:

  • Mail deliverability and troubleshooting
  • Mailserver management (PowerMTA)
  • Firewall management (pfSense) – basic TCP/IP rules, NAT forwarding, VPN configuration
  • Hands-on data center experience
  • FreeBSD
  • ZFS storage

Technologies in Stack

Amazon Web Services (EC2, RDS, ElastiCache, Cloudfront, etc.), LEMP stack, PowerMTA, pfSense, Zabbix, Grafana, Proxmox, Graylog, DataDog, Edgescan

Please note: Candidates can work remotely within Ireland. Occasional travel to our Dublin

About Xtremepush

Xtremepush is a world-leading customer engagement, personalisation and data platform. It’s purpose-built for delivering mobile-first, multichannel customer experiences.

It enables businesses to acquire new customers and communicate more effectively with existing customers through automated, real-time and relevant messaging. We enable hundreds of leading enterprise brands to drive customer engagement and increase revenue.

Founded in 2014, Xtremepush headquarters are in Dublin with offices in the UK, US, and Eastern Europe.

Xtremepush employs 80+ staff to provide a wide range of services spanning; Sales & Marketing, Account Management & Services, Customer Support and Software Development.

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to careers@xtremepush.com

Account Manager

Location: Dublin 6

About the role

Are you looking for an opportunity to have a significant impact at an amazing company, while building your career? If so, please read on.

Xtremepush enables leading enterprise brands to drive revenue and maximise brand loyalty by combining powerful user insights with multichannel engagement with existing and prospective customers.

Our business has experienced significant growth over recent years and we have been named in the 2020 Gartner Magic Quadrant for Mobile Marketing Platforms and we were a recipient of the inaugural Deloitte Financial Services Innovation Award for Customer Experience.

To keep pace with the recent growth we are seeking a (Senior) Account Manager to join a high performing AM team with the aim to create long-term, trusting relationships. In this role, you will be instrumental in providing value across some of our top customers, and therefore you will be integral to growing our business. The main KPI’s associated with this role include Revenue Retention and Revenue Growth through relationship building, cross-selling and upselling.

What does a Senior Account Manager do?

  • – You are a crucial driver of success for our most ambitious and engaged customers. You will acquire deep product knowledge and apply your customer facing skills to make an impact on product adoption, expansion, and retention for a very valuable customer base.
  • – You will act as one of the primary customer contacts (along with the Director of Account Management) with a focus on driving product adoption and implementation, customer training of the platform and adoption of best practices, as well as delivering value realization through monthly reporting and quarterly analysis (QBR).
  • – You will liaise with different internal support teams like Product Management, Customer Support & Ops, Marketing and General Management to triage best practices to translate into consultative input to the customer, so that they are successful on our platform and with their multichannel engagement strategies.
  • – You are ideally someone who is comfortable in a “start-up environment” where change is not only expected but embraced for the opportunities it represents. You will use your ability to stay agile without losing sight of key objectives. You will be at the center and forefront of a rapidly evolving Customer Engagement ecosystem and the expertise you develop in this role will pay dividends for your career.

If you are familiar with SaaS customer management or have a background in data and have a flair for client communication and understand consumer behavior, we’d like to meet you.

Role Responsibilities:

  • – Serve as the lead point of contact for all customer account management matters
  • – Build and maintain strong, long-lasting client relationships
  • – Negotiate contracts and close agreements to maximize profits
  • – Identify and pitch cross-sell and upsell opportunities
  • – Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
  • – Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • – Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • – Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • – Prepare reports on account status
  • – Assist with challenging client requests or issue escalations as needed
  • – Be the voice of the customer within Xtremepush

Key Requirements:

  • – Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role
  • – Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • – Experience delivering client-focused solutions to customer needs
  • – Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • – Excellent listening, negotiation and presentation abilities
  • – Strong verbal and written communication skills
  • – BA/BS degree in Business Administration, Sales or relevant field
  • – Start-up/scale-up mentality

What’s on Offer:

    • – Competitive base salary and commission structure
    • – The ability to impact in a company that is scaling significantly across geos, clients, revenue, and people
    • – Very strong customer-centric culture
    • – Circa 10% travel

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to careers@xtremepush.com

Customer Success Onboarding Specialist

Location: Dublin or Milton Keynes

What we are looking for

The Xtremepush Customer Success Team is a close-knit team who strives to help our customers achieve the best results from our platform by providing advice and instructions for implementing use cases that lead to tangible results. We are now looking to expand the team with an additional Onboarding Specialist.

As an Onboarding Specialist you will learn and become an expert on how our customers integrate Xtremepush to enable their marketing strategies. Using your knowledge you will guide new and existing customers to integrate their sites and apps with Xtremepush, advise on best-practises, data architecture, implementation of API use cases, etc. You will partner closely with our account management and customer support teams to manage customers through the onboarding process.

We are strongly solution-oriented, meaning we will take the extra time to thoroughly understand our customers’ needs and desired outcomes – for every customer.

We think that you love to help others and get satisfaction from providing solutions to help customers achieve their use cases. You have a basic understanding of cloud-based integration technologies and are looking for a supportive environment where you can expand your knowledge. You enjoy learning the technical details of how and why things work.

To thrive in this role you will be a strong team player with a talent for solving problems while providing a friendly and human customer experience.

What you’ll do

  • – Use project management skills to drive new and existing customers through the onboarding process, via email and online video conferencing
  • – Use customer success skills to act as a partner to clients, understand their organisation and help them to achieve positive results
  • – Take ownership of your customer accounts for the entire onboarding lifecycle
  • – Understand customer use cases and suggest appropriate solutions
  • – Educate and explain technical solutions to customers
  • – Assist with writing technical documentation
  • – Investigate, test, and resolve technical problems
  • – Partner with account management, customer support, product development, and technical operations to help improve our customer experience
  • – Work flexible hours in rotation with colleagues, to cover business hours in New York as needed.

Who you are

We think that you fulfil some of the below points:

  • – Educated to a degree level
  • – 2–3+ years’ experience in front line customer-facing role, preferably for a SaaS platform
  • – Excellent and empathetic customer-facing communication skills
  • – Logical problem solver
  • – Strong experience in guiding customers to address their business need
  • – Experience working with one or more of the following:
  • – SaaS platforms
  • – SDK/API integrations
  • – Web development technologies (HTML, CSS, JS, GTM, etc.)
  • – Experience with Zendesk, or similar support ticketing systems
  • – Not afraid to embrace challenges in a supportive and encouraging environment
  • – Time-management and prioritization skills
  • – Keen on learning new technologies

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to careers@xtremepush.com

Product Support Specialist

Location: Dublin or Milton Keynes

What we are looking for

The Xtremepush support team is a close-knit team that strives to proactively and reactively solve problems our customers might be facing. The team also provides advice and instructions for implementing use cases that lead to tangible results. We are now looking to expand the team with an additional Product Support Specialist.

As a Product Support Specialist, you will help customers navigate the various features of the platform. You will investigate reported issues and provide clear communication to the customer.

When you join the team, you will start your journey towards becoming an Xtremepush expert. You will use your knowledge to help our customers solve issues they are facing, and by advising best-practices. We are strongly solution-oriented, meaning we will take the extra time to thoroughly understand our customers’ needs and desired outcomes.

We think that you love to help others and get satisfaction from providing creative solutions to overcome obstacles. You have a keen technical interest and are looking for a supportive environment to learn more about cutting-edge marketing technologies across web, mobile, API usage, data segmentation, etc.

To thrive in this role you will be a strong team player with a talent for solving problems while providing a friendly and human customer experience.

What you’ll do

  • – Provide customer support for our multi-channel platform, primarily via email through support tickets
  • – Become an expert on how to best utilize the Xtremepush platform
  • – Monitor and handle urgent customer issues and escalate when necessary
  • – Advise and guide customers in implementing their use cases
  • – Partner with account management, product development, and technical operations to help improve our customer experience
  • – Provide platform training sessions when necessary
  • – Help test new platform features and updates
  • – Assist with identifying and writing missing user documentation
  • – Some weekend cover might be necessary

Who you are

We think that you fulfill some of the below points:

  • – Educated to a degree level, preferably in a technical subject
  • – 2–3+ years’ experience in user support and/or customer success, preferably for a SaaS marketing, data, or multi-channel platform
  • – Experience working with one or more of the following:
  • – Marketing platforms
  • – Email marketing campaigns
  • – Web technologies
  • – APIs
  • – Mobile development (iOS, Android)
  • – Technical and/or instructional writing
  • – Excellent and empathetic customer-facing communication skills
  • – Passion for providing solutions and customer service
  • – Experience with Zendesk, or similar support ticketing systems
  • – Not afraid to embrace challenges in a supportive and encouraging environment
  • – Logical problem solver
  • – Can work on own initiative, ‘can do’ attitude
  • – Time-management and prioritization skills
  • – Keen on learning new technologies

If this sounds like you, please forward your cv with a covering email explaining why you are the ideal candidate to careers@xtremepush.com

If you would like to apply for one of our current vacancies, please contact careers@xtremepush.com today with a cover letter and CV.