Careers

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About Xtremepush

Xtremepush is a global Multi-Channel Experience and Engagement Marketing Platform. We enable hundreds of leading enterprise brands to drive engagement and increase revenue. Founded in 2014, Xtremepush headquarters are in Dublin with offices in the UK, US, and Eastern Europe. Our clients include Paddy Power Betfair, Bank of Ireland, AIB, RTE, INM, TBC Bank, Hearst Publishing, Funstage, BetBright, NTA, Mansion Casino, 10Bet

Current Vacancies

Junior Support Executive

Location: Dublin / Towcester

Candidate Profile

We are seeking a Junior Support Executive to join our growing Technical Support team. The successful candidate will be our users’ first point of contact to resolve technical issues and advice on product usability. Xtremepush is a fast growing tech start-up, headquartered in Dublin. To thrive in this exciting environment we imagine the Junior Support Executive to be a proactive and driven individual, with a strong interest in developing their technical skills.

Role and Responsibilities

  • Provide user support for our multi-channel platform, primarily via email
  • Be a true team player in our Technical Support Team
  • Investigate, test, and resolve technical problems
  • Provide platform training sessions when necessary
  • Assist with identifying and writing missing user documentation
  • Test new platform features and updates
  • Communicate new features and best practices to clients
  • Support the Sales team with pre-sales advice when needed
  • Some weekend cover might be necessary
  • Occasional travel might be required

Qualifications

  • Educated to a degree level in a technical subject, OR, 1+ years experience in technical support or customer support
  • Keen on learning new technologies
  • Exposure to, or experience in, programming or data science
  • Comfortable working towards SLAs
  • Good communicator
  • Logical problem solver
  • Can work on own initiative, ‘can do’ attitude

Nice-to-have

  • Instructional and/or technical writing experience
  • Experience working with mobile SDKs, APIs, SaaS
  • Programming skills, for example JS, JSON, PHP, SQL
  • Experience of web technologies, for example HTML, CSS
  • Experience of databases and SQL

About Xtremepush

Xtremepush is a global Multi-Channel Experience and Engagement Marketing Platform. We enable hundreds of leading enterprise brands to drive engagement and increase revenue. Founded in 2014, Xtremepush headquarters are in Dublin with offices in the UK, US, and Eastern Europe. Xtremepush successfully completed the acquisition of Emailcenter, a leading UK Email Service Provider, in early 2018.

Maxemail by Xtremepush is a dedicated email provider solution to some of the worlds largest brands, enabling these enterprises to deliver market-leading email campaigns and drive their ROI. Maxemail by Xtremepush is an exciting product within the Xtremepush Multi-Channel Experience and Engagement product offering.

Xtremepush employs 45+ staff to provide a wide range of services spanning; Sales & Marketing, Account Management & Services, Customer Support and Software Development.

Technical Support Lead

Location: Dublin (IRE) / Towcester (UK)

Candidate Profile

We are seeking a Technical Support Lead to join our growing Technical Support team. The successful candidate will help lead our technical support service and client interactions to an excellent standard. Xtremepush is a fast growing tech start-up, headquartered in Dublin. To thrive in this exciting environment we imagine the Technical Support Lead to be a proactive and driven individual, who excels at understanding and communicating complex technical solutions.

Role and Responsibilities

  • Lead the Technical Support Service for our multi-channel platform
  • Provide user support, primarily via email
  • Investigate, test, and resolve technical problems
  • Mentor junior team members
  • Provide platform training sessions when necessary
  • Continuously review and improve the support process along with stakeholders
  • Assist with identifying and writing user documentation
  • Test new platform features and updates
  • Communicate new features and best practises to clients
  • Identify product enhancements that will carry high value for the users
  • Support the Sales team with pre-sales advice when needed
  • Some weekend cover might be necessary
  • Occasional travel might be required

Qualifications

  • Educated to a degree level in a technical subject
  • 3+ years experience in a software support role
  • Experience working with mobile/web SDKs, APIs, SaaS
  • Programming skills, for example JS, JSON,PHP
  • Understanding of web technologies; HTML and CSS
  • Experience of database use and SQL
  • Experience as team lead or senior team member
  • Experience in reporting against SLAs and KPIs
  • A relationship builder with strong communication skills
  • Can work on own initiative, ‘can do’ attitude
  • Logical problem solver
  • Able to understand business needs and goals, across a wide range of industries

Nice-to-have

  • Project management experience or interest
  • Process design/owner experience
  • Instructional and/or technical writing experience

About Xtremepush

Xtremepush is a global Multi-Channel Experience and Engagement Marketing Platform. We enable hundreds of leading enterprise brands to drive engagement and increase revenue. Founded in 2014, Xtremepush headquarters are in Dublin with offices in the UK, US, and Eastern Europe. Xtremepush successfully completed the acquisition of Emailcenter, a leading UK Email Service Provider, in early 2018.

Maxemail by Xtremepush is a dedicated email provider solution to some of the worlds largest brands, enabling these enterprises to deliver market-leading email campaigns and drive their ROI. Maxemail by Xtremepush is an exciting product within the Xtremepush Multi-Channel Experience and Engagement product offering.

Xtremepush employs 45+ staff to provide a wide range of services spanning; Sales & Marketing, Account Management & Services, Customer Support and Software Development.

 

Business Development Manager

Location: Dublin

 

This position will be full time-based from our office in Ranelagh, Dublin 6. The ideal applicant will be from a B2B, software sales background. This role is sales, business development and account management focused.

About the role

The role will be to self develop new business opportunities, nurture marketing leads created by marketing, complete demos, create sales proposals and track all deals and customer relations in our CRM Salesforce. You will work as part of a team including other business development managers, marketing manager, technical director, and operations manager.

Role and Responsibilities

  • Identify new business opportunities – including new markets, growth areas, trends, customers, products and services
  • Generate leads and cold call prospective customers
  • Manage relationships from all channels to help generate new business opportunities
  • Meet with customers/clients face to face or over the phone
  • Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
  • Organize discovery meetings with clients and prospects to understand their challenges, expectations, organizational structure, and other vital information.
  • Respond to Request for Proposals (RFP), create proposals, quotations, and all other aspects of the sales cycle
  • Ensure proper use and maintenance of sales database
  • Attend industry conferences and specialized networking events to generate leads for the company
  • Meet given quota in order to contribute to the revenue target

About you 

  • Minimum 3 to 4 years experience in software sales, business development & client relationship management
  • Knowledge of digital sales strategy with a demonstrated track record
  • Tenacity and drive to seek new business and meet or exceed targets
  • Think strategically – seeing the bigger picture and setting aims and objectives in order to develop and improve the business
  • Excellent communication and presentation skills
  • Proposal and Tender Bid Writing Skills and experience
  • Develop a good understanding of the businesses’ products or services and be able to advise others about them
  • Team player

Day-to-day role

  • Generate leads in the Xtremepush platform using the telephone, email and social media to proactively identify, contact and generate interest in our multi-channel solution
  • Follow up swiftly on incoming sales enquiries to gain appointments for the sales team
  • Call prospects to gain delegate attendance at arranged events and exhibitions
  • Work with our marketing team to formulate effective campaigns to generate interest in Xtremepush solutions

Benefits

  • Salary + Commission
  • Uncapped Commission Structure (OTE opportunity to earn 100% of Basic)
  • Grow with a global, winning team
  • On-going training
  • Opportunity to work with a fast-growing, global company and some of the world’s largest brands

About Xtremepush

Xtremepush is a global Multi-Channel Experience and Engagement Marketing Platform. We enable hundreds of leading enterprise brands to drive engagement and increase revenue. Our key functionalities include web engagement, app engagement, social engagement and proximity marketing.

Xtremepush clients include Paddy Power Betfair, Bank of Ireland, AIB, RTE, INM, TBC Bank, Hearst Publishing, Funstage, BetBright, NTA, Mansion Casino, 10Bet.

Founded in 2014, Xtremepush headquarters are in Dublin with offices in the UK, US, and Eastern Europe. Xtremepush successfully completed the acquisition of Emailcenter, a leading UK Email Service Provider, in early 2018.

Graphic Designer – Internship

Location: Dublin

About the role

We are seeking a proactive and driven individual on an intern basis, with the opportunity to become full time. This position is within our Design & Marketing team and will work directly with our Graphic Design lead. Xtremepush is a fast, growing tech start-up in Dublin. The successful candidate will have the experience of working in a fast-paced, hard-working, friendly and social environment.

Responsibilities:

  • Create assets for the Sales & Marketing team including website, advertising campaigns, print and email templates
  • Creative input and management of videos – produced in-house and outsourced
  • Input creative ideas across the sales & marketing team materials and channels
  • Update existing design work whenever changes are requested, ensuring that the company high standards are met
  • Organize, file and maintain artworks and design
  • Convey ideas into actionable visual executions.
  • Participate in company meetings and provide updates on all projects in the pipeline
  • Communicate with suppliers to ensure all requirements are met (eg printing material)
  • Manage and deliver various projects at the same time

Who would you work with

Graphic Design Lead – Collaborate in the design pipeline and to satisfy the design requests coming from all departments.

Marketing Manager – Oversees and executes our own marketing activities, you would assist with creative ideas and assets for all campaigns.

Business Development Managers – Assisting with creative assets required for sales docs including decks, proposals, and email templates.

Experience and Education

  • Preferred Education & Experience:
  • BA in Graphic Design or similar
  • A portfolio demonstrating your skills (candidates without a portfolio won’t be evaluated)
  • Demonstrated good skills in Adobe Creative Cloud or equivalent design software
  • A positive attitude and interest in being part of something new

Strong Knowledge in:

  • Photoshop
  • InDesign
  • Illustrator
  • Acrobat
  • Premier
  • Adobe CC or similar

Skills required:

  • Attention to detail
  • High Design standards
  • Be able to follow established brand guidelines
  • Willingness to take direction from the team and be a team player
  • Meet deadlines in a fast-paced environment
  • Motivated to maintain and improve design standards
  • Desire to learn about new products, technologies and keep abreast of new product,
    technical and design developments
  • Excellent written and oral proficiency in English (essential), good communication and proven aptitude for Design
  • Proven ability to prioritise workload and work to exacting deadlines

Desired:

  • Experience with computer vision technologies

Personal Qualities

  • Passion for good design regardless of the medium; while this role will focus strongly on digital or web-based design, it also will design for traditional branding and advertising elements as well.
  • Comfortable working independently, but also as part of an international creative team
  • Able to juggle the needs of multiple stakeholders while still keeping an eye on process and quality
  • Adept at reading between the lines to simplify the over-complicated

Prospects & Training

Xtremepush offers an excellent opportunity to get the experience of working with the very latest marketing technologies. Working alongside experienced colleagues you will continue to develop your skills.

About us

Xtremepush is a global Multi-Channel Experience and Engagement Marketing Platform. We enable hundreds of leading enterprise brands to drive engagement and increase revenue. Our key functionalities include web engagement, app engagement, social engagement and proximity marketing.

Xtremepush clients include Paddy Power Betfair, Bank of Ireland, AIB, RTE, INM, TBC Bank, Hearst Publishing, Funstage, BetBright, NTA, Mansion Casino, 10Bet

Founded in 2014, Xtremepush headquarters are in Dublin with offices in the UK, US, and Eastern Europe. Xtremepush successfully completed the acquisition of Emailcenter, a leading UK Email Service Provider, in early 2018.

Maxemail by Xtremepush is a dedicated email provider solution to some of the worlds largest brands. Maxemail by Xtremepush enables enterprises to deliver market-leading email campaigns and drive their ROI. Maxemail by Xtremepush is an exciting product within the Xtremepush Multi-Channel Experience and Engagement product offering.

This role is based in Dublin and all applicants must be eligible to work in Ireland.

To apply for this role please send a copy of your CV to careers@xtremepush.com.

If you would like to apply for one of our current vacancies, please contact careers@xtremepush.com today with a cover letter and CV.